FAQS
How long does shipping take?
Orders are processed within 0–2 business days. U.S. standard shipping takes 3–7 business days after dispatch. See our Shipping Policy for details.
What is the voltage? Is it suitable for the U.S.?
Yes. All our fixtures are wired for U.S. standard voltage (110–120V) and use standard E26 sockets unless otherwise noted on the product page.
Can I install a fixture on a sloped ceiling?
Many of our pendant lights are compatible with sloped ceilings. Check the product specifications, or contact us and we will confirm for your specific model.
What is your return policy?
We offer a 30-day return policy on all orders. Items should be unused and in original packaging. See our Refund Policy for full details.
How do I track my order?
Once your order ships, you will receive a tracking number by email. You can also track it anytime on our Order Tracking page.
How can I contact you?
Email us at support@cimustasis.shop — we typically reply within one business day.
